First, what is the QM system ?

The QM(Quality Management) is a system that manages all the processes and quality of from the manufacturing of all Bread Garden goods leading up to customer purchase and usage.
We are involved in the whole process from the production of goods to the use of the customer as well as raw materials, production and processing, packaging, storage, etc.
It is also managed by collecting all the complaints and opinions from customers during the delivery process.
Upon importing, only products that have passed the QM standard can be sold. However, should the quality fail to meet specific standards it may be discontinued even during sales.

Second, What do you check and review in the QM inspection?

* Check documents
Check of certification documents, record and compliance with related laws for raw materials, manufacturing environment, product management, etc.
* Self inpection of organic functions
Tests the appearance, flavor, taste, etc. by applying the product directly the use or recipe in our R&D lab
* Field audit
Visit the sub-contractor directly to check facilities and manufacturing process
* Examination of product condition in warehouse storage
Comparison check between the documents submitted and the actual product, Check the expiration date of the product, packaging, etc.
Confirm that the products are kept as per recommended storage method.
* Post-sales management
Manage post-sale customer reviews, complaints, and suggestions in regards to the delivery and goods.

Third, Do I have to go through a QM test if I want to sell a product at Bread Garden?

If you would like to sell your products in Bread Garden, you must follow the QM procedure as below.

• Suggestion of product offer

  Suggestion of product information by e-mail or post (with catalog etc.)

• MD Review

  First review by submitting product and basic documents

• QM Team Review

  A more detailed 2nd review document may be requested
  (visit if necessary)

• Notification of review result

  Start of sales once approved. If not approved, re-evaluation after complying with the improvement requirements in order to commence sale.

Fourth, Photo gallery in Bread Garden